Trust Your Instincts

We are very proud to have eRedbook as one of four Oak sponsors for our event in Manchester on Thursday 6th October. In this blog piece they have interviewed one of the mums using eRedbook, Daniela Tanneberger, about being a mother, the difference between having your first and second child, and how the eRedbook helps her to manage her new baby’s health.


Daniela, mother to eight-year-old son Robin and three-month old daughter Emma, lives in Chessington. She’s originally from Germany and moved to the UK in 2015. As part of the London field test, her midwife told her about the eRedbook and she registered an account.

How was it for you to give birth in the UK, compared to your experience in Germany where you had your son?

I found the care system in the UK very different from the system in Germany, although I quickly adjusted. You get fewer check-ups and ultrasounds in the UK, but at the same time I’m not sure if all those appointments in Germany were really needed. Here you get a phone number and they tell you to call if something’s wrong, but you don’t really want to call. Once I did phone the maternity ward to rebook an appointment and was told by someone who sounded really annoyed that I should dial a different number. I was ready to tell them “Hey, I’m the pregnant lady, it should be me that’s emotional!” I was lucky that it was my second pregnancy and I was more comfortable.

Was pregnancy easier the second time around?

The second time was more relaxed. I knew what I had to buy, I didn’t waste time looking up the best buggy or buy stuff that I didn’t need. With my son it took me three months to find out that he liked the sound of the hairdryer as white noise. With my daughter I used the hairdryer straight away: she loves the sound as well and I use it to dry her off after a bath.


You are currently using the eRedbook to keep track of your baby’s health. What were your reasons for registering?

I use technology on a daily basis but I wouldn’t say I’m really into it – I’m not interested in the latest tablets or fitness gadgets. However, when my midwife told me about the eRedbook, I was immediately interested. The reason was that I travel all the time and I always lose paper documents. It’s much easier to have everything available online.

Would you recommend the eRedbook to other parents?

Yes, I definitely recommend the eRedbook to new parents, I absolutely love it. I’m terrible with paperwork, so I appreciate that I can log in to my daughter’s information now at all times.

The other day I spoke to my doctor and he complained that people are always late at appointments because they leave their red book at home and need to go back to get it. I told him that there’s no reason to be late as they can use the eRedbook with their smartphone. We all know how difficult it can be to get everything ready when you go to a doctor’s appointment; carrying the baby while scrambling to get the changing bag, dummy, car seat, etc. The eRedbook just makes it much easier.


What other advice do you have for new parents?

Trust your instincts. The guidance you receive sometimes seems really strict: ‘don’t use a dummy’, ‘do not co-sleep’, ‘do not spoil your baby’, etc. The truth is that it can be hard to maintain a strict routine, especially when you’re breastfeeding and your baby feeds on demand, and when your baby is not well it can be very comforting to let them sleep with you. You will get a lot of advice from family members and everyone means well, but different generations do different things. So trust your instincts and do what feels right to you.


Maddie Kortenaar interviewing Daniela Tanneberger
September 2016

Healthy Children – implementing the digital red book

We are very proud to have eRedbook as one of our four headline “Oak” sponsors for our event in Manchester on Thursday 6th October.  Here Shelley Heffernan explains the benefits that a digital health record has for families.


I’m Shelley Heffernan,  Professional Lead in Children’s  Nursing  for Central London Community Healthcare NHS Trust.

About 18 months ago, I went to an innovation meeting and saw a presentation on eRedbook and I was inspired by the concept. As I mum myself, I could see the benefits and wished I’d had access to eRedbook when my daughter was a baby. I was a busy working mum who was forever losing my daughters book and my daughter was poorly when she was born, so it was important to me to have all her checks and immunisations recorded in one place.

I also remember thinking at the time that as a Health Visitor this is just what we needed, as it would take my profession into the new era of digitalised health care.  We really needed to keep pace with our ‘technologically savvy’ clients and it could be an exciting service improvement for Health Visiting!

Our families need the option of accessing their health care record at the press of button or via their phones.  More than that, I think they actually expect this. You can access any other service area online, so why not a child health record? For parents who can’t access the electronic record or didn’t want to get involved, there would still be the option of the traditional paper Red Book.

My passion for providing an effective service for clients, which they actually want and my professional responsibility to provide high quality services is what motivated me to get involved in this exciting innovation. This was something that could make a real difference to Health Visiting and how our clients experience our service.

Since then we’ve come a long way and health visitors in central London are now using the eRedbook. Our clients are really enjoying it and they seem to love the fact that they have an online health record all about their baby. We are still developing our approach and piloting the electronic record,  but the priority has always been about improving the parent’s/carer’s experience. Therefore for us, right from the start, getting feedback from our clients was essential. We wanted to know whether this would be something that our clients wanted. We could see the benefits in terms of accessibility and clinical benefits but critical to our success was improving the clients experience.

We also wanted to find out if it would be useful to our HV colleagues and whether it would help them in their practice? As a professional group we are often asked to take on different aspects of practice. Sometimes we can’t see the benefits, so we wanted to test this to see if the eRedbook would make a difference, and the response has been overwhelmingly positive. Health Visitors really like it and we have eRedbook champions across our boroughs who are assisting us in developing the product into our clinical practice.

Central London eRedbook

Recently all our hard work came to fruition. We have, with our partners Sitekit, successfully implemented the functionality of the eRedbook, so that a child’s immunisation data can now automatically flow into the baby’s eRedbook . What this means for mum, dad or carers is that when they register on eRedbook, their child’s immunisations will be automatically populated within the child’ s electronic record, which marks a real step forward in how our clients will interact with eRedbook.

Parents will have an accurate, up-to-date record of the child’s immunisation status in an easily accessible format . It’s useful for the clinician as it allows them to plan the care for the family, ensure that the baby has all the correct immunisations, and make it easier for families to be to be informed about their child’s health, so they can make the right choices in relation to their child’s health and wellbeing.

This was encapsulated on launch day when for the first time, we observed a mother registering on eRedbook, reviewing the record and easily accessing their baby’s recent immunisation data. She was delighted to have all this information at her finger tips and was extremely impressed.

For more information see


Shelley Heffernan
September 2016